ITIL vs. ISO 20000

ITIL vs. ISO 20000

by | Jul 16, 2025 | Resurse și Sfaturi pentru Învățare IT

A comment on one of my previous posts, got me thinking. Which one is better – ITIL or ISO 20000? That’s a bit like asking whether a map is better than a compass. It depends what you’re trying to do. Each tool has a specific job. Let’s break it down. ISO 20000 is...